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Shopping Guide

Tracking orders

Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact us immediately!

Tracking is available via Australia Post's "Track My Item" section or simply click on the link below https://auspost.com.au/index.html

Return & Exchange

Return/Exchange an item

We will be happy to give you full refund/exchange as long as the goods are returned in original condition (unopened/undamaged), no question asked! This is only available within 14 days of purchase.

Refund policy

Refunds will be credited in the same form as they were paid if an item is returned within 14 days of purchase. If an item is returned more than 14 days after purchase, a return will be administered in the form of a merchandise credit redeemable with your next purchase.

Contact Us

PETER CHEN
MyBBCream Korean Cosmetics
QQ: 674 219 652
Mobile: 0433 373 979
Email: info@mybbcream.com.au